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Privacy Policy

Last updated: March 1, 2026

Overview

Ready When You Are is the private counselling practice of Kirsten C. Ivany, RCC, based in Burnaby, British Columbia. Your privacy matters, and I'm committed to protecting any personal information you share with me through this website.

What I collect

When you use the contact form on this website, I collect:

  • Your name
  • Your email address
  • The message you write

This information is used solely to respond to your inquiry and explore whether my counselling services may be a good fit for you.

How your information is handled

Contact form submissions are processed through Formspree, a third-party form service, and delivered to me by email. Formspree's privacy policy governs how they process this data in transit.

I do not sell, share, or disclose your personal information to any third parties, except as required by law or professional regulatory obligations.

Booking

Appointment booking is handled through Jane App, a Canadian health practice management platform. When you book a session, Jane App collects and stores your booking and health information in accordance with their own privacy policy. Jane App stores data on servers located in Canada.

Cookies and tracking

This website does not use cookies, analytics, or tracking scripts. I do not collect any data about how you browse this site.

Your rights

Under British Columbia's Personal Information Protection Act (PIPA), you have the right to access, correct, or request deletion of any personal information I hold about you. To make a request, contact me using the details below.

Contact

If you have questions about this privacy policy or how your information is handled:

Kirsten C. Ivany, RCC
Phone: (672) 203-9321